Effective Date Last Updated: February 17th, 2024
Service Delivery & Shipping Policy
Service Delivery:
Enoylity Studio offers digital services including graphic design, video production, 3d production, animation, and video editing and 55+ services. As our services are digital, they are delivered electronically via email, secure cloud storage, or direct download.
Delivery Timeframe:
Upon successful payment, our team will initiate your project within 24-48 hours (excluding weekends and public holidays). Delivery timelines vary based on the project complexity and scope, typically ranging from 7 to 31 business days. Specific project timelines will be communicated clearly at the start of the project.
Communication:
We maintain regular communication with clients throughout the project via email or designated project management tools, ensuring transparency and regular progress updates.
Revisions:
Each project includes a predefined number of revisions outlined at the project commencement. Additional revisions beyond this may incur extra charges.
Order Confirmation and Status:
You will receive an order confirmation via email after payment. Regular status updates and final deliverables will also be communicated via email.
Shipping:
As all services offered by Enoylity Studio are digital, no physical shipping is involved.
Cancellation & Refund Policy:
For cancellation, refund, and dispute information, please refer to our Refund & Cancellation Policy.
Contact Us:
If you have any questions or concerns regarding your order, please contact:
- Email: support@enoylity.com
- Phone: +919284290181, +13102189498
- Address: Ekam Enclave III, 301A, Ramai Nagar, near Kapil Nagar Square, Nagpur MH 440026
